FAQ

FAQ

Got Questions.

Everything you need to know about PURGD — orders, sizing, delivery, returns and more. Can't find your answer? Email us at hello@purgd.co.uk.

Browse our collections, select your size and colour, add to bag and checkout. We accept all major cards, Apple Pay and Klarna. If you have any issues email us at hello@purgd.co.uk.
We process orders quickly — usually within 1 to 2 working days. If you need to make a change email us immediately at hello@purgd.co.uk with your order number and we'll do our best to help before it ships.
Enter your discount code in the discount field at checkout before completing your order. Only one code can be applied per order. Codes cannot be applied after an order has been placed.
Check your spam or junk folder first. If it's not there email us at hello@purgd.co.uk with the email address you used to order and we'll resend your confirmation.
Our oversized tees are designed with a dropped shoulder oversized fit. If you want a true oversized look size up. If you prefer it more fitted size down. Check our size guide for full measurements.
We always recommend sizing up if you're between sizes — especially on our oversized tees and ladies pieces. If you're still unsure email us at hello@purgd.co.uk and we'll help you find the right fit.
Yes — visit our size guide page for full measurements across all products. Measurements are in centimetres.
UK orders typically arrive in 1 to 3 working days. Europe 5 to 10 working days. Worldwide 7 to 14 working days. Orders are processed within 1 to 2 working days from placement.
Yes — we ship worldwide from the UK. Shipping costs for international orders are calculated at checkout. Visit our delivery page for full details.
Free UK delivery on all orders over £60. Standard rate applies on orders under £60. Europe is a flat rate of £9.99. Worldwide is calculated at checkout.
Once your order ships you'll receive a tracking number by email. Use the link in the email to track your delivery in real time.
International orders may be subject to local customs charges on arrival. These are the responsibility of the customer and are not included in our shipping rates.
We accept returns within 30 days of delivery on all unworn, unwashed items in their original condition with tags attached. Visit our returns page for full details.
Email us at hello@purgd.co.uk with your order number and reason for return. We'll confirm within 24 hours and give you the return address.
Return shipping is the responsibility of the customer. We recommend using a tracked service as we cannot be responsible for items lost in transit.
Once we receive and inspect your return we'll process your refund within 5 working days. Refunds are issued to your original payment method.
Email us immediately at hello@purgd.co.uk with your order number and photos of the fault. We'll resolve it straight away at no cost to you.
Our oversized heavyweight tee is 300 GSM — 81.4% cotton and 18.6% polyester. Our vintage wash tee is 210 GSM — 100% cotton single yarn batik fabric. Ladies pieces are made from polyamide and spandex blends. Full fabric details are listed on each product page.
Machine wash at 30°C. Do not bleach. Low iron. Do not tumble dry. Turn inside out before washing to protect the print and colour.
Yes — we're constantly working on new pieces. Join the waitlist on our homepage to be first to know about new drops and get founding member pricing on future releases.
PURGD is a UK based brand. We ship worldwide from the United Kingdom.
Visit our Work With Us page for full details on how to get involved. We work with athletes, content creators and coaches who actually train.
Yes — visit our affiliate programme page to apply. You'll get your own discount code and earn commission on every sale.

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